The strategic partnership will support faster claims processing, greater standardisation and improved customer experiences across the Kingdom’s motor insurance ecosystem
Solera, the global leader in vehicle lifecycle management and claims solutions, has entered into a strategic partnership with Najm, the national platform powering motor accident management across Saudi Arabia, marking a significant milestone in the company’s expansion across the Middle East.
Motor insurance remains one of the Middle East’s largest insurance segments, driven by rising vehicle ownership and mandatory insurance adoption. According to Research & Markets, the MEA motor insurance market is expected to reach USD 66.47 billion by 2030. Digital transformation is reshaping the region’s insurance sector through InsurTech innovation, telematics and AI-driven solutions. As insurers increasingly prioritise operational efficiency, faster claims resolution and enhanced customer experience, investment in digital technologies is becoming a strategic imperative.
Salman Al-Suhaibani, Chief Business & Operations Officer, NAJM, said, “Najm has always looked ahead to what our industry needs next. Our partnership with Solera represents an important new chapter in that journey.”
“By combining our experience and national reach with Solera’s global technology, data and AI capabilities, we can help create a more connected, intelligent and efficient claims ecosystem while supporting the Kingdom’s broader ambitions under Vision 2030.”
Najm is playing a central role in advancing Saudi Vision 2030 by transforming the Kingdom’s motor insurance sector. The partnership marks a major milestone in transforming Saudi Arabia’s motor insurance ecosystem, supporting greater efficiency, scalability, standardisation, and an enhanced customer experience across insurers, repair networks, and the broader claims ecosystem.
The partnership also supports Solera’s broader Middle East growth strategy, with Saudi Arabia as a key market for the company’s regional expansion. It reinforces Solera’s long-term commitment to supporting insurers across the Middle East as they transform claims operations, reduce operating costs, and strengthen regulatory compliance.
Fernando Pernigo, Regional Vice President, Solera said, “Our partnership with Najm represents an important milestone in Solera’s Middle East growth strategy. Saudi Arabia is one of the region’s most dynamic insurance markets, and this collaboration enables us to support insurers as they continue their digital transformation while strengthening our presence across the wider Middle East.
“We see significant opportunities to work alongside insurers and ecosystem partners to help build more connected, efficient and customer-centric claims operations.”
Solera currently serves more than 300,000 customers globally across the automotive and insurance ecosystem. The company’s continued investment in the Middle East reflects growing regional demand for digital insurance technologies as governments and insurers pursue smarter, more connected mobility and insurance ecosystems.
Source: Tahawul Tech